Shipping

We aim to complete made to order pieces within 4 weeks, the exception being rings which can take up to 6 weeks (this does not include transit time).  Once ready, they will be shipped by your chosen shipping method.    

Ready to ship items are posted 1-3 working days after purchase via your chosen shipping method. 

Once your order has shipped you will receive an email with tracking information.  Please allow 24hrs for the tracking link to update.   

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Australia Post Domestic Express

Tracked and signature on delivery.  Delivery estimate up to 2 business days. 

Australia Post Domestic Standard

Tracked and signature on delivery.  Delivery estimate up to 5 business days.

Australia Post International Express to UK

Tracking and signature on delivery. Delivery estimate up to 5 business days

Australia Post International Standard to UK

Tracking and signature on delivery.  Delivery estimate up to 7 business days. 

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Please note that shipping times are estimated and not guaranteed.  For orders sent to regional or rural areas please allow additional time for shipping.

For international orders it is the customers responsibility to check local customs requirements, import fees or taxes that may apply upon delivery. 

Delays caused by customs and postal services are out of our control. 

Double check your shipping address at checkout.  We are not responsible for packages lost or delayed due to incorrect or incomplete addresses provided. 

Please allow additional time during holidays as both production and shipping services may expect delays.  

If we anticipate a delay with your order we will contact you as soon as possible to keep you updated.